A important step for any small business owner is to implement properly designed internal controls.
Internal Controls help ensure that;
Policies and procedures provide a guide for meeting organizational objectives and describe the steps that employees are to take when creating a product or delivering a service.
This ensures consistency in practice and helps to maintain product quality. A policy will set the expectation for employee behaviors and the procedure outlines the steps for it.
Policies and procedures help ensure that;
Documenting controls, policies and procedures is important for accreditations like ISO.